Privacy Policy
1. Personal data controller
The data controller is Balance Reality (hereinafter referred to as the “Controller”), which operates this website and provides real estate consulting and brokerage services.
If you have any questions regarding the protection of personal data, you can contact us via the contact form on this website or by email.
2. What personal data do we process?
In connection with the use of our services, we may process the following personal data:
first and last name
email address
phone number
information provided in a message or form
details regarding requests for real estate services
technical data regarding website visits (e.g., IP address, cookies)
We collect this data primarily through:
contact forms
inquiry forms
lead generation widgets
newsletter sign-ups
communication via email or phone
3. Purpose of Personal Data Processing
We process personal data for the following purposes:
responding to your inquiries and questions
providing real estate services
contacting potential clients
sending marketing communications and newsletters
improving the quality of our services
analyzing website traffic
4. Legal basis for processing
We process personal data based on the following legal grounds:
the data subject’s consent (e.g., when subscribing to a newsletter)
performance of a contract or pre-contractual negotiations
the controller’s legitimate interests, particularly for marketing and service improvement
5. Sending newsletters and promotional messages
If you give us your consent, we may send you information about:
new real estate listings
news from the real estate market
Balance Reality’s services
You can revoke your consent at any time by clicking the unsubscribe link in the email or by contacting us.
6. Disclosure of Personal Data to Third Parties
Your personal data may be disclosed, to the extent necessary, to third parties who assist us in operating the website and providing services, such as:
hosting service providers
providers of email tools and newsletter systems
marketing and analytics tools
CRM system providers
These entities process data only in accordance with our instructions and in compliance with the GDPR.
7. Retention Period for Personal Data
We retain personal data only for as long as is strictly necessary:
for the duration of our communication with the client
for the duration of the business relationship
for the duration of the consent to receive the newsletter
or for the period specified by law
8. Cookies and Analytics
We use cookies on our website for the following purposes:
to ensure the website functions properly
to analyze website traffic
for marketing activities
You can adjust your cookie settings in your web browser.
9. Your Rights
In connection with the processing of personal data, you have the right to:
request access to your personal data
request the correction of inaccurate data
request the erasure of your personal data
request the restriction of processing
object to the processing
transfer your data to another controller
If you believe that we are handling your data in violation of the law, you have the right to file a complaint with the Office for Personal Data Protection.
10. Changes to this Policy
We may update this Privacy Policy from time to time. The current version is always available on this website.